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Archives for June 2014

Learning to Build Soft Skills On and Off the Battlefield

The US Army has a saying, “train as you fight.” I learned this saying while training a group of US Army Veterans in Killeen, TX. The group was taking an eight week intensive Gateway training in order to secure work in the civilian world as Electrical Apprentices. My role at Skillpoint is to provide Professional Development training, which includes topics known as “soft skills” like professional communication, customer service, and conflict management. During the training, a debate arose Continue Reading >